Orders & Payments

We accept Cash on Delivery (COD), bank transfer, and digital wallets (EasyPaisa/JazzCash), depending on availability.

Orders can only be canceled before they are processed or shipped. Once dispatched, cancellation is not possible.

Yes, we reserve the right to cancel any order due to stock issues, payment problems, or suspicious activity.

Shipping & Delivery

Yes, we deliver all over Pakistan through trusted courier partners.

Once your order is shipped, you will receive tracking details via SMS or email. You can then track your order either on our website’s tracking page or on the courier company’s tracking page.

Delivery delays may occur due to courier issues, weather, or incorrect address details, which are beyond our control.

Yes, please ensure the package is sealed and not damaged before accepting it.

Returns, Exchanges & Refunds

  • Sale or discounted items
  • Customized products
  • Used or damaged items (not due to our fault)

You can contact our support team with your order details to initiate the process.

📧 Email: info@nabahatkhan.com
📞 Phone: +92-310-8042405

Customers usually bear return shipping costs unless the product is defective or incorrect.

Cash refunds are not available. If an exchange is not possible, you may receive store credit or a replacement product instead.

Yes, exchanges are allowed for size or product issues, subject to stock availability.

Privacy & Security

No, we do not sell or share your personal information without your consent.

Products & Quality

Please contact us immediately with pictures, and we will arrange a replacement.

General Questions

At the moment, we only ship within Pakistan.

You can reach us via email, WhatsApp, or our website contact form.

📧 Email: info@nabahatkhan.com
📞 WhatsApp: +92-310-8042405